Welcome to ForLoseWeight.com! At ForLoseWeight.com, your satisfaction and peace of mind are our priorities. We are committed to providing high-quality fitness equipment, nutrition supplements, and tracking tools to support your journey to a healthier you. Below, we outline our comprehensive warranty policy to ensure a seamless experience with your purchases.

Coverage and Duration of Warranty

All products sold through ForLoseWeight.com are covered under a warranty that guarantees the repair or replacement of defective items within a specified period.

  • Fitness Equipment: Covered for up to 12 months from the date of purchase against manufacturing defects.
  • Nutrition and Supplements: Refunds or replacements are available for defective or damaged products within 30 days of purchase.
  • Tracking and Monitoring Tools: Covered for up to 12 months for hardware malfunctions or defects.

The warranty begins on the date of purchase as indicated on your receipt or order confirmation email.

Exclusions from Warranty

The following scenarios are not covered by the warranty:

  • Normal wear and tear, cosmetic damage, or misuse of products.
  • Products damaged due to negligence, unauthorized modifications, or improper installation.
  • Expired nutrition or supplement products not reported within the specified period.
  • Issues caused by accidents, natural disasters, or external factors beyond our control.

How to Submit a Warranty Claim

If you encounter a problem with your product, follow these steps to initiate a claim:

  1. Contact Us: Reach out to us via:
  2. Provide Details: Share your order number, proof of purchase, and a detailed description of the issue, including photos or videos if applicable.
  3. Resolution Process: Once your claim is reviewed, we will provide instructions for the next steps, including repair, replacement, or refund options.

Shipping Costs for Warranty Claims

  • For products deemed defective within the warranty period, we will cover shipping costs for repairs or replacements.
  • Customers are responsible for shipping fees if the product issue is not covered under warranty.

Important Reminders

  • Retain your proof of purchase for warranty validation.
  • Ensure proper maintenance and care of your items to extend their lifespan and optimize performance.

Contact Information

For any questions or concerns regarding your warranty, feel free to contact us:

  • Phone: +1 601 654 1467
  • Email: [email protected]
  • Address: 2100 Campbell Ave, Schenectady, NY 12306-4137, USA

Thank you for choosing ForLoseWeight.com. Your journey to a healthier you starts with us!